Summary of Benefits
Terms and conditions apply. Please refer to the Volvo Assistance Policy Booklet for further details on full cover information Volvo Assistance Policy Booklet,
| Assistance | In the event of breakdown/immobilisation, Volvo Assistance will organise and pay the cost of taking the insured vehicle to the nearest Authorised Volvo Dealer or Volvo Authorised Workshop within a 50 mile radius should a roadside repair prove unsuccessful. |
| Storage | If your insured vehicle has to be stored following recovery by Volvo Assistance, we will pay for the cost of local recovery and storage to a maximum of £90. |
| Onward Travel or
Overnight Accommodation or Replacement Vehicle Hire | In the event of breakdown/immobilisation of the insured vehicle in the UK where the insured vehicle cannot be repaired within 4 hours or the same day, after arrival at the Authorised Volvo Dealer or Volvo Authorised Workshop, Volvo Assistance will organise and pay for one of the following: |
| Onward travel for you and your beneficiaries (as defined in the policy booklet). This will be by taxi to a maximum of 50 miles or £45, or if more than 50 miles away from your home address first class rail or if your journey exceeds 6 hours economy class air fare, to enable the beneficiaries to return or continue to any destination of the beneficiaries’ choice within the UK up to a maximum of £525 per beneficiary. OR | |
| If more than 50 miles away from your home address, overnight hotel bed and breakfast accommodation for up to £90 per beneficiary per night, for a maximum of 4 nights. Overnight hotel accommodation is limited to one night if the breakdown/immobilisation arose through road traffic accident, attempted theft, vandalism, theft or fire of the insured vehicle. Please note hotel accommodation is not available for breakdown/immobilisation arising through incorrect fuel or contaminated fuel.
OR | |
| Volvo Assistance will organise and pay for a temporary replacement vehicle, during the time that the insured vehicle is being repaired, up to a maximum period of 3 days. The temporary replacement vehicle will only be provided if Volvo Assistance has arranged the recovery of the insured vehicle to an Authorised Volvo Dealer or Volvo Authorised Workshop. Car hire is limited to one day for breakdown/immobilisation arising through road traffic accident, attempted theft, vandalism, theft or fire. Please note car hire is not available for breakdown/immobilisation arising through incorrect fuel or contaminated fuel. | |
| Vehicle Collection | On completion of repairs to your insured vehicle by an Authorised Volvo Dealer or Volvo Authorised Workshop, Volvo Assistance will pay the cost of you collecting the insured vehicle, by taxi, 1st class train fare or economy class air fare where train travel exceeds 6 hours. Taxi is limited to 50 miles or £45 maximum and the vehicle collection benefit is not available where the original breakdown/immobilisation arose through road traffic accident, attempted theft, vandalism, theft, fire, incorrect fuelling or contaminated fuel. |
| Vehicle Repatriation | In the event of breakdown/immobilisation in Continental Europe where the insured vehicle cannot be repaired and where the repairs will take longer than 3 days, Volvo Assistance will repatriate the insured vehicle to the nearest Authorised Volvo Dealer or Volvo Authorised Workshop or to your home address in the UK. |
